Is Skytech Gaming a Good Brand and Safe to Use? | The Facts

Picking the right PC components and also installing them inside the case by yourself can turn out to be pretty difficult if you are not an expert.

Skytech Gaming is essentially just another 3rd party retailer that allows you to either buy a prebuilt computer or create your own custom PC built inside their platform. I would say that they operate similarly to iBuyPower.

However, they do offer a pretty awesome feature that I personally have never seen before. Let me elaborate on all the details down below…

Key Takeaways

  • Skytech Gaming offers a unique feature of live streaming the building process of your PC on their Twitch channel.
  • They have some great deals on their website and on Amazon, but some of their builds are overpriced compared to other retailers.
  • Customer reviews on TrustPilot are mixed, with some complaints not being directly related to Skytech’s products or services.
  • Customization options are limited, with only a few options for each hardware component and no “in-between” options.
  • Shipping and building cost extra money.

Pros

  • Most of their prebuilt gaming PCs cost the same or less than on other sites.
  • Great quality.
  • Ability to live stream the building process of your gaming PC.
  • Option to pay in installments.
  • Decent Customer Service.
  • Free shipping for the US.

Cons

  • Poor Customization options in their Custom PC Builder.
  • No international shipping.
  • Not many options for budget gamers.
  • Custom PC Builder’s shipping and building costs extra money.

Is Skytech Gaming a good brand to buy from?

Skytech Gaming is a legit brand and absolutely safe to use. In fact, they have multiple prebuilt computers at a lower price than you would find on most websites.

Additionally, they offer full transparency by allowing you to watch them build your PC live on their Twitch.tv channel.

Keep in mind that they are not perfect by any means but considering that they are new in the industry, there is plenty of room for improvement.

Pricing

Skytech is actually quite good when it comes to affordability. When I initially found out about them, I thought they would be just another overpriced 3rd party retailer but it turns out that they have some great deals on their website.

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Their cheapest prebuilt PC starts at roughly $500 at the time I am writing this. If you are a budget gamer, SkyTech is a decent option for you but maybe not the best.

In addition, some of their builds are overpriced compared to what other retailers offer for PCs with the same hardware.

Have in mind that the prices always vary based on the current price of the graphics cards. In fact, GPUs cost about half the price of the entire PC build.

Build Quality & Performance

In terms of quality, Skytech has some top-notch pc systems available. I am talking about the Prism II models which come with the most powerful processors on the market such as Intel Core i9-12900K and AMD Ryzen 9 5950X.

They are extremely expensive, don’t get me wrong, but they are equally powerful.

As you may have noticed in the video I listed above, the casing had a few issues but have in mind that the computer can be slightly damaged by the shipping company, too.

Therefore, I can’t put the entire blame on them. At the end of the day, stuff like that is to be expected when it takes 2 weeks to deliver the finished product.

Customer Reviews

I gotta admit that the biggest turn-off of Skytech is its reviews on TrustPilot. Sitting on a 3/5 rating; it’s not looking very promising.

However, there are lots of complaints that are wrongfully aimed toward Skytech. For instance, a customer there reports that UPS delivered the package to an unsafe area and it got stolen.

That has clearly nothing to do with Skytech. Another example is the fact that some (probably shady) retailers from Amazon purchased a prebuilt PC and then resold it to the customer. In that case, the PC wasn’t booting at all and it’s somehow Skytech’s fault.

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This happened more than once. So, you can see how the reviews can become a little misleading.

Customization Options

When it comes to creating your own custom build, I have to admit that Skytech has made some very odd choices. It’s like they don’t want you to create your own PC. They have very limited options when it comes to everything but the RAM.

If customization freedom is what you are looking for, it saddens me to inform you that Skytech is the wrong place for you. For every hardware, they offer you 3 options. Sometimes even less than that.

Another thing that I noticed is that they don’t have any “in-between” options. For example, when you pick a PC case, there are either $300 or $100 dollar options. Either 0% or 100%.

There is nothing in the middle and I am not a fan of that. Furthermore, Skytech has four starting points to begin building your PC.

The bad thing about this is that you can’t mix things up. If you choose to go for a Mark 9 $3000 computer, you can’t use low-end casing to save some money. In general, there are not enough customization options.

On top of that, if you don’t choose one of their prebuilt gaming PCs and go for the custom build instead, you’ll have to pay an extra $75 for shipping and building and that’s for the standard package.

If you want faster shipping, you’ll have to choose the expedited option which costs $100. Overall, I would stay away from their Custom PC Builder until they make certain changes to it.

Special Services & Shipping

As I mentioned at the start of this article, Skytech has a very unique feature that allows you to watch them build your computer LIVE on their Twitch.tv channel.

This is getting transparency to a whole new level since they also interact with their community in the chat section. Unfortunately, you should expect longer build and ship times if you choose to live stream your gaming PC build.

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In addition, every prebuilt gaming PC that they have comes with Free Shipping inside the US. However, their big drawback is that they don’t ship internationally due to the weight of their products and the increases in tariffs and import taxes.

If you leave outside of the US, you’re probably gonna have to purchase one of their gaming PCs from another seller on Amazon. Just make sure they are trustworthy.

Customer Service – Warranty – Payment Methods

When it comes to customer service, Skytech Gaming is just decent. The problems mainly arise when other retailers sell Skytech PCs to customers and those products might be defective or something.

That’s when things get confusing and you don’t know who to blame and who to contact. If you purchase directly from them, things get much easier.

As for their Warranty policies, you get 1 year of Parts, Labor, Shipping, and Lifetime Tech Support. If you choose to build your PC, you can extend that to 3 years by paying an extra $100.

I would advise you to carefully read their Warranty Policies since they have lots of details that might void your warranty. For instance, you are not allowed to use the warranty if you’ve used the PC to mine cryptocurrency.

At last, they support 3 payment methods. You can pay using PayPal, Credit Cards, or with installments through Bread and SplitPay.

These installments can make their gaming PCs look way more attractive since paying $1000+ in one payment can be difficult for the majority of gamers.

Conclusion

To conclude, is Skytech Gaming worth the money? I am gonna say… yes, but with some exceptions. I don’t prefer their custom PC builder when there are better alternatives like iBuyPower‘s Custom Builder.

When it comes to their prebuilt systems though, opinions can change as they have some really good deals. In general, I would advise you to do exhaustive research before buying any prebuilt gaming PC.

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Lampros Koukis
Lampros Koukis

I am Lampros, co-founder of c4re.gr. I am passionate about gaming, technology, and computers. I have been involved in that industry for about 15 years. I have been a tech writer for the last 5 years so I am bringing to you guys the expertise and knowledge I have gathered through the years.

One comment

  1. NO, don’t buy. Skytech make nothing but faulty equipment. What’s more, they will never back up with customer support. I bought a pre-built with a 3070 that would work for two days and then never work again. I replaced it twice (going through Skytech both times), each GPU would not work after initial boot-up. I sent the whole tower to them, but they had no answers. Buy from a different company.

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