Is Skytech Gaming a Good Brand and Safe to Use? | The Actual Truth!

One of the hardest things for any gamer out there (including myself) is picking the best PC build that satisfies their needs. It’s not only hard to pick the components yourself but also installing them inside the PC case can turn out to be pretty difficult if you are not an expert. Not to mention that you can never be 100% certain that you have made the best build possible for the amount of money that you’ve invested. As a result, you end up purchasing a prebuilt setup from a well-known retailer to avoid all of the hassles.

In today’s article, we’ll talk about Skytech Gaming, which has been seeing quite a lot of popularity for the past 2 years. They are essentially just another 3rd party retailer that allows you to either buy a prebuilt computer or create your own custom PC built inside their platform. I would say that they operate similarly to iBuyPower. However, they do offer a pretty awesome feature that I personally have never seen before. Let me elaborate on all the details down below…

Pros

  • Most of their prebuilt gaming PCs cost the same or less than on other sites.
  • Excellent quality.
  • Ability to live stream the building process of your gaming PC.
  • Option to pay in installments.
  • Decent Customer Service.
  • Free Shipping for the Continental United States.

Cons

  • Poor Customization options in their Custom PC Builder.
  • No international shipping.
  • No options for budget gamers.
  • Custom PC Builder’s shipping and building costs extra money.

Is Skytech Gaming a good brand and safe to use?

Skytech Gaming is a legit brand and absolutely safe to use. In fact, they have multiple prebuilt computers at a lower price than you would find on most websites. Additionally, they offer full transparency by allowing you to watch them build your PC live on their Twitch.tv channel.

The video down below is from Gamers Nexus (1.66M Subscribers) channel on YouTube and you can clearly see the ups and downs of SkyTech. Have in mind that they are not perfect by any means but considering that they are very new in the industry, there is plenty of room for improvement.

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Pricing

The number one priority of every customer/gamer (me included) is affordability. Skytech is actually quite good in that aspect. When I initially found out about them, I thought they would be just another overpriced 3rd party retailer but it turns out that they have some great deals on their website. Take their Chronos builds as an example! They are reasonably priced considering the high-end specs that they are carrying.

Nevertheless, it’s not all sunshine and rainbows for Skytech since they have literally no options for budget gamers. By saying budget, I mean $500 range computers. Their cheapest prebuilt PC starts at $779.99 at the time I am writing this. If you are a budget gamer, SkyTech is clearly not the best option for you. In addition, some of their builds are overpriced compared to what other retailers offer for PCs with the same hardware. Have in mind that the prices always vary based on the current price of the graphics cards. In fact, GPUs cost about half the price of the entire PC build.

Quality

In terms of quality, Skytech gets a 10/10 from me. They have some top notch pc systems available. I am talking about the Prism II models which come with the most powerful processors on the market such as Intel Core i9-12900K and AMD Ryzen 9 5950X. Their GPUs are also of the highest quality with a lot of RTX models available. They are extremely expensive, don’t get me wrong, but they are equally powerful.

As you may have noticed in the video I listed above, the casing had a few issues but have in mind that the computer can be slightly damaged by the shipping service, too. Therefore, I can’t put the entire blame on them. At the end of the day, stuff like that are to be expected when it takes 2 weeks to deliver the finished product.

Customer Reviews

I gotta admit that the biggest turn-off of Skytech is its reviews on TrustPilot. Sitting on a 3/5 rating; it’s not looking very promising. However, there are lots of complains there that are wrongfully aimed towards Skytech. For instance, a customer there reports that UPS delivered the package at an unsafe area and it got stolen. That has clearly nothing to do with Skytech. Another example is the fact that some (probably shady) retailers from Amazon purchased a prebuilt PC and then resold it to the customer. In that case, the PC wasn’t booting at all and it’s somehow Skytech’s fault. This happened more than once. So, you can see how the reviews can become a little misleading.

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Customization

When it comes to creating your own custom build, I have to admit that Skytech has made some very odd choices. It’s like they don’t want you create your own PC. They have very limited options when it comes to everything but the RAM. If customization freedom is what you are looking for, it saddens me to inform you that Skytech is the wrong place for you. For every hardware, they offer you like 3 options. Sometimes even less than that.

At last, another thing that I noticed is that they don’t have any “in-between” options. For example, when you pick a PC case, there are either $300 or $100 dollar options. Either 0% or 100%. There is nothing in the middle and I am not a fan of that. Furthermore, Skytech has 4 “Mark” options. These are essentially four starting points to start building your PC. The bad thing about this is that you can’t mix things up. If you choose to go for a Mark 9 $3000 computer, you can’t use low-end casing to save some money. In general, there are not enough customization options.

On top of that, if you don’t choose one of their prebuilt gaming PCs and go for the custom build instead, you’ll have to pay an extra $75 for shipping and building and that’s for the standard package. If you want faster shipping, you’ll have to choose the expedited option which costs $100. Overall, I would stay away from their Custom PC Builder until they make certain changes to it.

Special Services & Shipping

As I mentioned at the start of this article, Skytech has a very unique feature that allows you to watch them build your computer LIVE on their Twitch.tv channel. This is getting transparency to a whole new level since they also interact with their community in the chat section. Unfortunately, you should expect longer build and ship times if you choose to live stream your gaming PC build.

In addition, every prebuilt gaming PC that they have comes with Free Shipping inside the US. However, their big drawback is that they don’t ship internationally due to the weight of their products and the increases in tariff and import taxes. If you leave outside of the US, you’re probably gonna have to purchase one of their gaming PCs from another seller such as Amazon. Just make sure they are trustworthy.

Customer Service – Warranty – Payment Methods

When it comes to customer service, Skytech Gaming is decent. They don’t have the best one on earth and there have been some conflicts over the years. The problems mainly arise when other retailers sell Skytech PCs to customers and those products might be defective or something. That’s when things get confusing and you don’t know who to blame and who to contact. If you purchase directly from them, things get much easier.

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As for their Warranty policies, you get 1 year on Parts, Labor, Shipping and Lifetime Tech Support. If you choose to build your PC, you can extend that to 3 years by paying an extra $100. I would advise you to carefully read their Warranty Policies since they have lots of details that might void your warranty. For instance, you are not allowed to use the warranty if you’ve used the PC to mine cryptocurrency.

At last, they only support 3 payment methods. You can pay using PayPal, Credit Cards or with installments through Bread and SplitPay. I have to admit the installments can make their gaming PCs look way more attractive since paying $1000+ in one payment can be difficult for the majority of gamers.

Conclusion

To conclude, is Skytech Gaming worth the money? I am gonna say… yes, but with some exceptions. I don’t prefer their custom PC builder when there are better alternatives like iBuyPower‘s Custom Builder. When it comes to their prebuilt systems though, opinions can change as they have some really good deals. In general, I would advise you to do exhaustive research before buying any gaming PC. Just go on every site and use the same or equally powerful hardware to check the price differences. If you have any further questions, don’t forget to let me know in the comments down below. I’ll see you in the next one!

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One comment

  1. NO, don’t buy. Skytech make nothing but faulty equipment. What’s more, they will never back up with customer support. I bought a pre-built with a 3070 that would work for two days and then never work again. I replaced it twice (going through Skytech both times), each GPU would not work after initial boot-up. I sent the whole tower to them, but they had no answers. Buy from a different company.

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